Checker · AI receptionist

Transfer check

Two calls ask to be put through: one for the owner during business hours, one for an emergency after hours when nobody will pick up. The receptionist is set up with the names and numbers to use, and the recording shows what it did.

When it runs: The two transfer calls of the test
Used in: 10 reviews
Runs on: The test caller, a test mobile that rings, and the recording

Transfers are set up the same way for every brand: emergencies and the owner go to one person, billing to another, and the destination is a test mobile I hold. The check grades the receptionist on naming the right person in its first reply, on what it asks before transferring, on whether the phone actually rang, and on what it told the caller when nobody answered.

How it works

The transfer rules are entered in the vendor's setup, the same for every brand.
The business-hours call asks for the owner by name; the after-hours call reports an emergency.
The recording and the test mobile show whether the receptionist named the right person, what it asked first, whether the mobile rang, and what the caller heard when the transfer failed.
Where a brand offers a fallback, the transfer is pointed at a number that never answers to see the fallback message.

What it records

Per transfer call: The person named, the questions asked before the transfer, whether the phone rang, what the owner heard, and the fallback message.

What it cannot catch

On a browser test line, where a real transfer cannot happen, the grade rests on what the receptionist says it would do, and the review marks it provisional.
Whether the mobile rang is reported by the person holding it.

Where it was used

Every published review that ran this checker, with the figure it produced there, read from the review’s own data. Each figure opens the test results behind it.

Reviews that used the transfer check
Review	Figure	Tested
Dialzara	3 of 3: Dan, as the owner Right person named	24 Oct 2026
Goodcall	3 Transfers placed	23 Oct 2026
Marlie	Dan on call 5, at once on take 2; Dan on call 6 as 'our emergency technician' Right person named	24 Oct 2026
My AI Front Desk	1 of 1, in the first reply Right person named	22 Oct 2026
NextPhone	Dan on call 5; none named on call 6 Right person named	24 Oct 2026
Nucleus	1 of 2: Dan on the second take; 'someone from our team' on the first Right person named	24 Oct 2026
Rosie	2 of 2, in the first reply Right person named	24 Oct 2026
Simple Phones	2 of 2: Dan, at once Right person named	24 Oct 2026
Smith.ai	2 of 4 calls Transfer attempted when a person was demanded	21 Oct 2026
Upfirst	2 of 2, in the first reply Right person named	23 Oct 2026