RankDude
Updated 11/02/2026 · next update 12/01/2026

AI CRM tool market, October 2026

Miles FosterOwner and tester, RankDude

The market▼ Shrinking

Visits, year on year
-39%
Visits vs September 2026
-3.1%
Name searches vs October 2025
-15%

Every month I measure Google visits to the 18 AI CRM tool sites I track, and how often people search for them by name. In October 2026 they got about 27 million visits, 39% fewer than a year ago and 3% fewer than in September 2026.

Below: who grew fastest (one site is up 93% in a year), where the visitors live and what comes next.

Data from DataForSEO, Tranco, Chrome UX Report and Ahrefs · not a ranking

AI CRM tool market: the key numbers for October 2026

Four numbers for October 2026. Visits mean visits from Google search to the tracked sites. Tap one for the detail below.

  • The tracked sites got 27,030,381 visits from Google in October 2026, 39% fewer than a year ago and 3% fewer than in September 2026.
  • “ai crm” gets about 2,400 US searches a month. People searched the site names 1,174,720 times in the US in September 2026, 15% less often than in October 2025.
  • No tracked site ranks on Google for “ai crm”. Zoho is the most-visited site.
  • 13.3% of visits came from the US (10.7% a year ago), then India, United Kingdom and Brazil. The five most-visited sites took 95.5% of all visits.

1How many visits

In plain words: These sites got fewer visits from Google than a year ago (-39%), and October 2026 was a weaker month than September 2026 (-3%).

Visits, October 2026
27,030,381 (-38.6% on a year ago, -3.1% on September 2026)
US visits
3,586,522 (-24.1% on a year ago)
24-month peak
54,247,241 in December 2024

WorldVisits a month to AI CRM tool sites, worldwide

025M50M75M100MNov 24Jan 25Mar 25May 25Jul 25Sep 25Nov 25Jan 26Mar 26May 26Jul 26Oct 2627M
Low 27MHigh 54MAverage 35M
Hover, tap, or use the arrow keys to inspect a month

Source: DataForSEO, Google search visits, all tracked sites.

Miles explains

Judge this line on the year, not the last dot: visits are 39% below a year ago, and 50% below the December 2024 high. One site winning or losing a ranking can swing a single month a lot.

2How many people went looking

People typed a site’s name into Google 15% less often than in October 2025 (-15%). That is the loyalty number, because nobody types a name by accident.

Searches for "ai crm"
2,400 a month in the US, 6,600 worldwide (12-month average)
Name searches, September 2026
1,174,720 in the US (-15.4% since October 2025), 6,203,780 worldwide

USSearches a month for "ai crm", United States

01.3K2.5K3.8K5.0KOct 25Dec 25Feb 26Apr 26Jun 26Sep 262.4K
Low 1.3KHigh 4.4KAverage 2.2K
Hover, tap, or use the arrow keys to inspect a month

Source: Google Ads via DataForSEO.

USSearches a month for the site names, United States

0500K1.0M1.5M2.0MOct 25Dec 25Feb 26Apr 26Jun 26Sep 261.2M
Low 1.0MHigh 1.4MAverage 1.2M
Hover, tap, or use the arrow keys to inspect a month

Source: Google Ads via DataForSEO, to September 2026.

Most searched by name, US

Ordered by US searches for the brand name in September 2026. A measured order, not a ranking.

Rising next to the term on Google Trends: “hubspot” and “hubspot crm”.

Miles explains

Name searches are the number I trust most. They are down 15%, and nobody types a site’s name by accident, so this shows fewer people coming back on purpose.

3Who is on Google's first page

No tracked site is on Google’s first page for “ai crm”. Being on that page is the biggest single thing that decides how many visits a site gets.

Ordered by US Google position for “ai crm”, then Tranco rank. A measured order, not a ranking.

Site

  • HubSpot
    Google US
    –
    Tranco
    260
    Move in 41 days
    ▲ 3
    Search visits
    2,147,457
  • Salesforce
    Google US
    –
    Tranco
    302
    Move in 41 days
    ±0
    Search visits
    6,381,205
  • Zendesk AI Agents
    Google US
    –
    Tranco
    341
    Move in 41 days
    ▲ 31
    Search visits
    6,417,579
  • Zoho
    Google US
    –
    Tranco
    794
    Move in 41 days
    ▲ 34
    Search visits
    10,467,238
  • monday CRM
    Google US
    –
    Tranco
    3,225
    Move in 41 days
    ▲ 124
    Search visits
    391,865
  • Bitrix24
    Google US
    –
    Tranco
    4,434
    Move in 41 days
    ▼ 324
    Search visits
    221,237
  • Freshdesk Freddy AI
    Google US
    –
    Tranco
    4,778
    Move in 41 days
    ▲ 71
    Search visits
    174,699
  • Pipedrive AI
    Google US
    –
    Tranco
    8,532
    Move in 41 days
    ▲ 1,329
    Search visits
    258,483
  • ActiveCampaign
    Google US
    –
    Tranco
    10,832
    Move in 41 days
    ▼ 221
    Search visits
    113,817
  • HighLevel
    Google US
    –
    Tranco
    18,962
    Move in 41 days
    ▼ 3,580
    Search visits
    246,914
  • Close
    Google US
    –
    Tranco
    22,984
    Move in 41 days
    ▲ 4,120
    Search visits
    53,575
  • Instantly
    Google US
    –
    Tranco
    48,022
    Move in 41 days
    ▲ 4,529
    Search visits
    82,657
  • Keap
    Google US
    –
    Tranco
    63,835
    Move in 41 days
    ▼ 214
    Search visits
    19,976
  • Salesmate
    Google US
    –
    Tranco
    100,911
    Move in 41 days
    ▼ 75,881
    Search visits
    11,380
  • Zoho Bigin
    Google US
    –
    Tranco
    302,866
    Move in 41 days
    ▲ 26,012
    Search visits
    21,044

Source: DataForSEO (US Google positions) and Tranco, October 2026. First 15 of 18 sites shown.

Miles explains

No tracked site sits high on Google for “ai crm”, so most visits here come from people who already know the names.

4Who grew, who faded

Biggest gain in October 2026: Bitrix24 (+119%); biggest loss: Clarify (-28%). Year-on-year growers are on the demand page.

Biggest moves in October 2026

Up this month

Down this month

Brand demand, since October 2025

Searched more

  • HighLevel
    Oct 25
    60,500
    Sep 26
    74,000
    Change
    +22.3%
  • Clarify
    Oct 25
    27,100
    Sep 26
    33,100
    Change
    +22.1%

Searched less

Source: Google Ads via DataForSEO.

5Where the visitors live

About 13 of every 100 visits come from the United States.

US share of visits
13.3% (10.7% a year ago)
Largest outside the US
India, United Kingdom and Brazil
US share of "ai crm" searches
36%

USShare of visits that come from the US (%)

05101520Nov 24Jan 25Mar 25May 25Jul 25Sep 25Nov 25Jan 26Mar 26May 26Jul 26Oct 2613.3
Low 8.7High 14.7Average 13
Hover, tap, or use the arrow keys to inspect a month

US share of worldwide search visits, month by month.

Country

  • India
    Search visits a month
    6,482,950
    Share of the measured countries
    68.2%
  • United Kingdom
    Search visits a month
    716,716
    Share of the measured countries
    7.5%
  • Brazil
    Search visits a month
    687,643
    Share of the measured countries
    7.2%
  • Canada
    Search visits a month
    633,213
    Share of the measured countries
    6.7%
  • Australia
    Search visits a month
    343,521
    Share of the measured countries
    3.6%
  • France
    Search visits a month
    341,825
    Share of the measured countries
    3.6%
  • Germany
    Search visits a month
    297,033
    Share of the measured countries
    3.1%

Source: DataForSEO, October 2026.

Miles explains

The US is the single biggest market, but only about 13 in every 100 visits. India alone is 68.2% of the countries I measure outside it.

6Links and ratings

The tracked sites had 1,394,168 referring domains between them in October 2026; this is the first reading, so there is no year-on-year figure yet. The average Domain Rating is 82. Zendesk AI Agents has the strongest link profile at DR 94.

By Domain Rating (Ahrefs)

By referring domains

Source: DataForSEO and Ahrefs, October 2026.