RankDude
Updated 11/02/2026 · next update 12/01/2026

Is the AI CRM tool market growing or shrinking?

Miles FosterOwner and tester, RankDude

The answer▼ Shrinking

Visits, year on year
-39%
Visits, last six months
-17%
Name searches vs October 2025
-15%

Every month I add up the Google visits to the 18 AI CRM tool sites I track (DataForSEO estimates) and how often people in the US search for them by name (Google Ads). In October 2026 they got about 27 million visits.

The total hides very different stories: one site grew 93% in a year while another lost 79% of its visits. See who grew and who shrank, the visits month by month and the name searches, plus what I expect for November 2026.

AI CRM tool market demand: key numbers, October 2026

Four numbers for October 2026. Visits mean visits from Google search to the 18 tracked sites. Tap one for the detail below.

  • The AI CRM tool market is shrinking as of October 2026.
  • The 18 AI CRM tool sites RankDude tracks got 27,030,381 visits from Google search in October 2026, 39% fewer visits than in October 2025.
  • People in the US searched Google for these sites by name 1,174,720 times in September 2026, 15% fewer searches than in October 2025.
  • The five most-visited AI CRM tool sites get 95.5% of all visits.
  • Fastest-growing AI CRM tool site over the year: HighLevel, +93% (128K to 247K visits a month).
  • Steepest fall over the year: Zoho Bigin, -79% (99.1K to 21.0K visits a month).
  • Forecast for November 2026: about 27M visits, likely between 25M and 29M.

Source: DataForSEO visit estimates and Google Ads search data, published 2 November 2026 by RankDude.

1.Are more people visiting AI CRM tool sites than a year ago?

Down 39% on a year ago; down 3% on September 2026

No. The 18 tracked AI CRM tool sites got 27,030,381 visits from Google search in October 2026. That is 39% fewer visits than in October 2025, and 3% fewer visits than in September 2026.

The highest month of the last two years was December 2024, with 54,247,241 visits; October 2026 is 50% below it. In the US, visits were 3,586,522, down 24% on a year ago.

WorldVisits a month to AI CRM tool sites, worldwide, two years

025M50M75M100MNov 24Jan 25Mar 25May 25Jul 25Sep 25Nov 25Jan 26Mar 26May 26Jul 26Oct 2627M
Low 27MHigh 54MAverage 35M
Hover, tap, or use the arrow keys to inspect a month

Source: DataForSEO, Google search visits, all tracked sites.

Worldwide, this month

27M

-38.6% on a year ago

United States, this month

3.6M

-24.1% on a year ago

Two-year high

54M

December 2024

US share of visits

13.3%

of worldwide visits

Miles explains

Visits are lower than a year ago and lower than in September 2026, so the fall is still going. Name searches (-15%) and Google Trends interest in the term (-56%) fell too, so people are less interested, not just finding these sites less often.

2.Are people searching for AI CRM tool sites by name?

Down 15% on October 2025; 1.2M name searches a month in the US

Fewer than before. People in the US searched Google for the names of the counted AI CRM tool sites 1,174,720 times in September 2026, 15% fewer searches than in October 2025. Someone who searches a site’s name already knows it, so this is the clearest sign of people coming back on purpose. The term “ai crm” itself gets about 2,400 US searches a month (Google Ads, 12-month average).

USName searches a month for AI CRM tool sites, US

0500K1.0M1.5M2.0MOct 25Dec 25Feb 26Apr 26Jun 26Sep 261.2M
Low 1.0MHigh 1.4MAverage 1.2M
Hover, tap, or use the arrow keys to inspect a month

Source: Google Ads via DataForSEO, to September 2026.

USMost searched AI CRM tool sites by name, searches a month

  1. Salesforce550K a month
  2. HubSpot368K a month
  3. Zoho110K a month
  4. HighLevel74.0K a month
  5. Clarify33.1K a month
  6. ActiveCampaign14.8K a month

Miles explains

Name searches are down, so fewer people are coming back on purpose. Better Google rankings will not fix that.

3.Which AI CRM tool sites grew, and which shrank?

The five most-visited sites hold 95.5% of all visits; the ten most-visited hold 99.2%

The five most-visited AI CRM tool sites get 95.5% of all visits, so one of them winning or losing a big Google ranking moves the whole total. Fastest grower over the year: HighLevel, from 127,884 to 246,914 visits (+93%). Steepest fall: Zoho Bigin, from 99,146 to 21,044 visits (-79%).

Growing fastest, year on year

  1. HighLevel247K visits+93%
  2. Clarify8.3K visits+40%
  3. Close53.6K visits+8%
  4. Bitrix24221K visits+6%

Falling fastest, year on year

  1. Zoho Bigin21.0K visits-79%
  2. Keap20.0K visits-63%
  3. HubSpot2.1M visits-63%
  4. Breakcold12.5K visits-54%
  5. Salesforce6.4M visits-48%

Source: DataForSEO. Sites with 5,000+ visits a year ago.