AI customer service agents48 AI tools for chat, email, tickets and more
All the AI customer service agents in one list, each checked on its own website. Go to the full AI tools list for everything else.
Updated 30 October 2026
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Adaada.cxAI customer service agent for large companies, across chat, email and voice.Listed in 3 lists
- AI customer service agents (this list)
- AI voice agents
- AI agents for websites
Aiseraaisera.comAgentic AI platform for customer service and IT support in large companies.Listed in 2 lists
- AI customer service agents (this list)
- Enterprise AI agents
Alhena AIalhena.aiAI support agent and chatbot for online stores, trained on the store's catalogue and policies.Listed in 2 lists
- AI customer service agents (this list)
- AI shopping assistants
Amazon Lexaws.amazon.comAWS service for building conversational agents for chat and voice, used with Amazon Connect.Listed in 5 lists
- AI customer service agents (this list)
- Deployment platforms
- AI agent builders
- AI voice agents
- Enterprise AI agents
Birdbird.comMessaging and CRM platform with AI agents for customer service over WhatsApp, SMS, email and chat.Listed in 1 list
- AI customer service agents (this list)
Botpressbotpress.comBotpress agent platform for customer support agents on web chat and messaging channels, for developers and larger teams.Listed in 5 lists
- AI customer service agents (this list)
- AI agent builders
- Enterprise AI agents
- AI agents for websites
- AI chatbots
Can I Helpcanihelp.aiAI customer concierge for Shopify stores that answers support by chat, email and phone around the clock.Listed in 1 list
- AI customer service agents (this list)
Chatbasechatbase.coBuilder for customer support agents trained on a company's own content, for small and growing teams.Listed in 4 lists
- AI customer service agents (this list)
- AI agent builders
- AI agents for websites
- AI chatbots
ChatBot.comchatbot.comChatBot, from the LiveChat group, answers customer questions on a website from its own content and hands over to staff.Listed in 4 lists
- AI customer service agents (this list)
- AI agent builders
- AI agents for websites
- AI chatbots
Chatlingchatling.aiChatling AI agents answer customer questions on websites, WhatsApp, Instagram, Telegram and Messenger, with handoff to staff.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Cognigycognigy.comEnterprise agents for contact centres on voice and chat, part of NiCE.Listed in 4 lists
- AI customer service agents (this list)
- AI voice agents
- Enterprise AI agents
- AI phone agents
Crispcrisp.chatCrisp messaging platform with an AI agent that answers customers on website chat, email and messaging apps, for small and mid-sized companies.Listed in 3 lists
- AI customer service agents (this list)
- AI agents for websites
- AI chatbots
Decagondecagon.aiAI customer service agents for large companies on chat, email and voice, configured by the client's own staff.Listed in 5 lists
- AI customer service agents (this list)
- AI voice agents
- Enterprise AI agents
- AI agents for websites
- AI phone agents
eDeskedesk.comeDesk helpdesk with an AI agent that answers and routes customer messages for online sellers.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
eesel AIeesel.aiAI support agent that sits on top of an existing help desk such as Zendesk or Freshdesk, with public pricing.Listed in 2 lists
- AI customer service agents (this list)
- Enterprise AI agents
Fin (formerly Intercom)fin.aiAI customer agent from Fin, the company called Intercom until 2026, that resolves support, sales and success conversations across channels and helpdesks, priced per resolution.Listed in 4 lists
- AI customer service agents (this list)
- Enterprise AI agents
- AI agents for websites
- AI shopping assistants
Forethoughtforethought.aiAI agents that resolve, route and assist on support tickets inside existing help desks.Listed in 1 list
- AI customer service agents (this list)
Freshdesk Freddy AIfreshworks.comFreshworks' help desk with the Freddy AI agent for answering and resolving customer tickets.Listed in 4 lists
- AI customer service agents (this list)
- AI chatbots
- AI agents for websites
- AI CRM tools
Gorgiasgorgias.comHelp desk and AI agent for online shops, connected to Shopify orders and returns.Listed in 3 lists
- AI customer service agents (this list)
- AI agents for websites
- AI shopping assistants
HappyFoxhappyfox.comHelp desk with an AI agent and assistant for support teams of all sizes.Listed in 1 list
- AI customer service agents (this list)
Help Scouthelpscout.comShared inbox and help desk for small teams with AI answers drawn from the help centre.Listed in 1 list
- AI customer service agents (this list)
HubSpot Service Hubhubspot.comHubSpot's service software with the Breeze customer agent, for teams on the HubSpot CRM.Listed in 13 lists
- AI customer service agents (this list)
- AI email writers
- AI marketing automation tools
- AI sales automation tools
- AI content generators
- AI marketing agents
- Enterprise AI agents
- AI agents for websites
- AI sales assistants
- AI scheduling assistants
- AI CRM tools
- AI social media post generators
- AI email marketing tools
Kommunicatekommunicate.ioKommunicate AI agents answer customer queries across chat, email, WhatsApp and voice, with handoff to human agents.Listed in 3 lists
- AI customer service agents (this list)
- AI agents for websites
- AI chatbots
Kore.aikore.aiEnterprise platform for customer service and employee agents across chat and voice.Listed in 3 lists
- AI customer service agents (this list)
- Enterprise AI agents
- AI workflow automation tools
Kustomerkustomer.comCustomer service CRM with AI agents for consumer brands, built around a timeline of each customer.Listed in 1 list
- AI customer service agents (this list)
Manifest AIgetmanifest.aiPlatform for building support agents that answer customers across chat, email, Instagram and WhatsApp.Listed in 3 lists
- AI customer service agents (this list)
- AI agent builders
- AI shopping assistants
Minamiminami.aiAutonomous AI agent for online stores that handles support questions and processes returns.Listed in 2 lists
- AI customer service agents (this list)
- AI shopping assistants
Observe.AIobserve.aiAI agents for contact centres that automate customer service on voice and chat, with QA and conversation analytics.Listed in 4 lists
- AI customer service agents (this list)
- AI voice agents
- Vertical AI agents
- AI call center software
Re:amazereamaze.comRe:amaze helpdesk with an AI agent that answers customers on chat, social, SMS and email.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Rep AIhellorep.aiAI customer service agent and helpdesk for Shopify stores.Listed in 2 lists
- AI customer service agents (this list)
- AI shopping assistants
Richpanelrichpanel.comRichpanel AI agent that resolves support tickets end to end inside its helpdesk.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Salesforce Agentforcesalesforce.comSalesforce's agents for service, sales and marketing, working on CRM and Service Cloud data.Listed in 11 lists
Sendbirdsendbird.comAI customer service agent and messaging platform for enterprises.Listed in 2 lists
- AI customer service agents (this list)
- Enterprise AI agents
Sienasiena.cxSiena AI agents answer shopper support questions inside a brand's helpdesk, for consumer brands.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Sierrasierra.aiCustomer service agents for large consumer brands on chat and phone, built on its own agent platform.Listed in 5 lists
- AI customer service agents (this list)
- AI voice agents
- Enterprise AI agents
- AI agents for websites
- AI phone agents
SiteGPTsitegpt.aiSiteGPT support chatbot trained on a company's website and documents that answers customer questions.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
SoundHound AIsoundhound.comConversational AI for customer service by voice and chat, used in restaurants, cars and contact centres.Listed in 2 lists
- AI customer service agents (this list)
- AI voice agents
Sprinklrsprinklr.comEnterprise customer experience platform with AI agents for service across social, chat and voice.Listed in 2 lists
- AI customer service agents (this list)
- AI content generators
Tidio Lyrotidio.comLive chat and help desk for small businesses with the Lyro AI agent, with a free entry plan.Listed in 4 lists
- AI customer service agents (this list)
- AI agents for websites
- AI shopping assistants
- AI chatbots
Voiceflowvoiceflow.comPlatform for designing and deploying customer support agents on chat and voice, with a visual builder.Listed in 6 lists
- AI customer service agents (this list)
- AI agent builders
- AI voice agents
- AI agents for websites
- AI chatbots
- AI phone agents
Wizybotwizybot.comAI chatbot and CRM for online stores that answers customer questions across service channels.Listed in 1 list
- AI customer service agents (this list)
Wonderchatwonderchat.ioWonderchat AI agents answer customer support questions from your own content and deflect tickets.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Yellow.aiyellow.aiCustomer service agents for large companies across chat, voice and email, in many languages.Listed in 2 lists
- AI customer service agents (this list)
- AI outbound calling tools
YourGPTyourgpt.aiYourGPT AI agents resolve repeat customer support questions and can take actions such as bookings and record updates.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Yuma AIyuma.aiYuma AI agents resolve customer support tickets inside a merchant's helpdesk, for ecommerce brands.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Zendesk AI Agentszendesk.comZendesk's AI agents that resolve tickets inside its help desk, for teams already on Zendesk.Listed in 5 lists
- AI customer service agents (this list)
- AI chatbots
- Enterprise AI agents
- AI agents for websites
- AI CRM tools
Zoho Deskzoho.comZoho's help desk with Zia AI agents for answering customers and assisting support staff.Listed in 8 lists
Zowiegetzowie.comAI customer service agent for retail and consumer brands, with decision logic kept separate from the model.Listed in 2 lists
- AI customer service agents (this list)
- AI agents for websites
Other AI agent tools
Still looking? Browse 351 AI agent tools across 10 lists: vertical AI agents, agent builders, marketing agents and more.
- AI agent buildersPlatforms for building your own agents, with no code or with a framework, where the agent decides its own steps: tools, memory, multi-agent setups, deployment and monitoring.71 tools
- AI voice agentsAgents that make and take phone calls with a natural voice: inbound support, outbound calls, bookings and follow-ups.46 tools
- AI sales agentsAgents that do a sales development rep's job on their own: prospect, write and send outreach, reply to leads, book meetings and update the CRM, in Gmail, Outlook, HubSpot and LinkedIn.21 tools
- AI marketing agentsAgents that run a business's marketing work on their own across its channels: paid campaigns on Google and Meta, Instagram and WhatsApp messages, posts, email and the reporting that ties them together.63 tools
- Enterprise AI agentsAgent platforms built for companies: permissions, data controls, audit trails and the connectors a business runs on, for startups, agencies, nonprofits and enterprises.48 tools
- Self-hosted AI agentsAgents you run on your own machine or server: local models, private data, offline use and open source code.22 tools
- Vertical AI agentsAgents built for one job or one industry: HR and recruiting, accounting and finance, law, healthcare, property, manufacturing, logistics, hospitality, customer contact centres, research, data work and the tools people already use, from Excel to Jira.73 tools
- AI agents for websitesAgents you add to a site to answer visitors, book, sell and handle support, including the ones built for WordPress and Shopify.31 tools
- AI agent frameworks toolsDeveloper libraries and platforms for building AI agents in code: define tools and memory, orchestrate one or several agents, and test and deploy them.12 tools
Data to October 2026
AI customer service agent statistics and data
AI customer service agents in numbers, measured every month from named sources; this edition covers October 2026. These pages monitor the AI customer service agent market with measured data. They are not rankings: RankDude ranks only what it has tested.
- Search visits a month
- 1.5M
- all tracked AI customer service agent sites, October 2026
- Visits, year on year
- -11%
- same month last year
- Searches by brand name
- -25%
- United States, vs October 2025
- Forecast, November 2026
- 1.5M
- range 1.4M to 1.7M
Estimated search visits to every measured AI customer service agent site, worldwide
Hover or tap a month
Low 1.1MHigh 2.3MAverage 1.7M
Hover, tap, or use the arrow keys to inspect a month- AI customer service agent search trendsFive years of interest in AI customer service agentsGoogle Trends for "ai customer service agents", worldwide and in the United States, plus the term's search volume in 9 countries outside the US, and where the visitors to tracked sites come from.
- AI customer service agent demandAre AI customer service agents growing or shrinking?24 months of search visits to AI customer service agent sites, brand searches, who grew and who shrank.
- AI customer service agent industry reportThe October 2026 AI customer service agent report, to citeMarket size, demand, geography, the largest sites by measured traffic, movers and outlook in one dated document. 2 editions so far; past editions keep their URLs.
- AI customer service agent monthly analysisThe AI customer service agent market in October 2026: what the data saysEvery number I track for the AI customer service agent sites I follow, read as one month. Search visits down 11.4% on a year ago and down 12.5% on the month before, with the Google positions, the demand and who moved.
- AI customer service agent monthly forecastAI customer service agent market, November 2026: the month ahead, marked in public1.5M visits expected, range 1.4M to 1.7M. Every past call is scored against what actually happened.
- AI customer service agent data and toolsEvery AI customer service agent figure defined, every file downloadableThe AI customer service agent market and site datasets as CSV with definitions and dates, and a page for each tool behind the numbers: what it measures and what it cannot tell you.
AI statistics, live monitors and how I test
- AI statisticsVisits, searches and demand for every category, monthly to October 2026.
- Live monitorsUptime, page speed, security and prices of the tested tools, checked every day.
- CheckersThe tools used during every review, explained one by one.
- Data sourcesWhere the monthly statistics come from and how they are read.
- How I testOne written procedure per category, the same scoring for every tool in it.
- Submit your AI toolNot on the list, or ready to be tested? Send it in for the next pull.