AI Answering Service Industry Report, October 2026

1Every figure in one table

Google Ads put US searches for "ai answering service" more than five times higher in August 2026 than in the months before, while Google Trends interest in the US in August 2026 was 19 out of 100, against 31 in July 2026, so the term's search volume is held back on these pages until a later pull confirms it.

Brand-name searches leave out Moneypenny, Nexa, Phonely, Posh, Rosie, Simple Phones and Upfirst: the name is shared with an ordinary word or another product.

2How many people visited

In plain words: These sites got fewer visits from Google than a year ago (-40%), and October 2026 was a weaker month than September 2026 (-17%). Goodcall alone takes 72% of the visits, so the totals mostly follow it. Without it, visits would be down 71.6% on a year ago instead of down 39.7%. Goodcall made most of the move in October 2026: it lost 56,095 of the market's 101,363 visits; without it, visits to the other sites fell 24.9% on September 2026.

Miles explains

Judge this line on the year, not the last dot: visits are 40% below a year ago, and 72% below the April 2026 high. One site winning or losing a ranking can swing a single month a lot.

3How many people went looking

People typed a site’s name into Google 7% less often than in October 2025 (-7%). That is the loyalty number: nobody types a name by accident.

Miles explains

Name searches are the number I trust most. They are down 7%, and nobody types a site’s name by accident, so this shows fewer people coming back on purpose.

4Where the visitors live

About 66 of every 100 visits come from the United States. Outside the US I measure 7 countries one by one; the largest is Canada.

Miles explains

The US is the biggest single market, but only about 66 in every 100 visits. Canada alone is 62.8% of the countries measured outside it.

5The most-visited sites

Goodcall gets the most visits, Smith.ai is the name people search for most, and Rosie is the highest-placed tracked site on Google for “ai answering service”, at position 3. The five most-visited sites take 95.7% of all visits.

Most-visited sites by worldwide search visits

By worldwide search visits	Visits a month
Goodcall	349,761
Frontdesk (My AI Front Desk)	81,430
Smith.ai	17,504
Posh	8,284
Moneypenny	8,278
Upfirst	3,497
Nexa	2,644
Marlie AI	2,310
Loman AI	2,233
Abby Connect	2,216

By worldwide search visits

• Goodcall

  Visits a month

  349,761

• Frontdesk (My AI Front Desk)

  Visits a month

  81,430

• Smith.ai

  Visits a month

  17,504

• Posh

  Visits a month

  8,284

• Moneypenny

  Visits a month

  8,278

• Upfirst

  Visits a month

  3,497

• Nexa

  Visits a month

  2,644

• Marlie AI

  Visits a month

  2,310

• Loman AI

  Visits a month

  2,233

• Abby Connect

  Visits a month

  2,216

Most searched brand names, US

By US brand-name searches	Searches a month
Smith.ai	3,600
Goodcall	2,900
Loman AI	1,900
Abby Connect	1,300
Sameday AI	720
Dialzara	480
NextPhone	480
Frontdesk (My AI Front Desk)	320
Newo	210
Marlie AI	90

By US brand-name searches

• Smith.ai

  Searches a month

  3,600

• Goodcall

  Searches a month

  2,900

• Loman AI

  Searches a month

  1,900

• Abby Connect

  Searches a month

  1,300

• Sameday AI

  Searches a month

  720

• Dialzara

  Searches a month

  480

• NextPhone

  Searches a month

  480

• Frontdesk (My AI Front Desk)

  Searches a month

  320

• Newo

  Searches a month

  210

• Marlie AI

  Searches a month

  90

Miles explains

The five most-visited sites take 95.7% of all visits. When one of them gains or loses a big ranking, the whole market total moves with it.

6Who grew and who shrank

The fastest grower in a year was Moneypenny (+29%); the steepest fall was at Phonely (-99.7%). Big swings are usually one site winning or losing one Google ranking.

Fastest growing sites

Growing	A year ago	Now	Change
Moneypenny	6,404	8,278	+29%
Goodcall	326,265	349,761	+7%

Growing

• Moneypenny

  A year ago

  6,404

  Now

  8,278

  Change

  +29%

• Goodcall

  A year ago

  326,265

  Now

  349,761

  Change

  +7%

Fastest declining sites

Declining	A year ago	Now	Change
Phonely	294,013	983	-99.7%
Newo	24,049	1,204	-95%
Smith.ai	35,448	17,504	-51%
Frontdesk (My AI Front Desk)	105,831	81,430	-23%

Declining

• Phonely

  A year ago

  294,013

  Now

  983

  Change

  -99.7%

• Newo

  A year ago

  24,049

  Now

  1,204

  Change

  -95%

• Smith.ai

  A year ago

  35,448

  Now

  17,504

  Change

  -51%

• Frontdesk (My AI Front Desk)

  A year ago

  105,831

  Now

  81,430

  Change

  -23%

Worldwide search visits, October 2026 against a year earlier; sites with at least 5,000 visits a year ago.